Contact Us
Got a question, correction, or support request? Send us a message using the form below. We reply with clear, human-written guidance so you can get back to a smooth experience fast.
Security reminder: never include one-time passwords, full card numbers, or your account password in messages.
How We Can Help
- Account & Login: OTP delays, sign-in errors, session prompts.
- KYC & Verification: document tips, re-verification guidance.
- Payments & Withdrawals: method availability, timeline checks.
- App & Technical: install/update issues, performance, notifications.
- Content Feedback: corrections, clarity requests, new topic ideas.
- Privacy & Data: access, correction, deletion requests.
What to Include
- Account identifier: registered mobile or email (if relevant).
- One-line summary: describe the issue/request in a sentence.
- Steps & errors: what you tried and any exact error text.
- Device details: model, Android/iOS version, and app version.
- Attachments: non-sensitive screenshots that illustrate the problem.
After You Submit
- You’ll receive a confirmation that your message is in our queue.
- If more details are needed, we’ll ask targeted follow-ups to avoid delays.
- When resolved, we’ll summarize the fix so you can reference it later.
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Read how we handle messages and personal data before submitting.